Assistant Director Patient Accounts

The primary purpose of the Assistant Director Patient Accounts position is to assist in directing the functions and staff of the Patient Accounts Department, including Inpatient, Outpatient, Ambulance billing and Non-Physician Professional billing, insurance follow-up, customer service, credit and collections, cash posting and charge posting.  This position includes supporting the oversight of the day-to-day operations of the Patient Accounts Department, as well as interaction with patients, their families, third-party payors, vendors, and hospital management.  The Assistant Director Patient Accounts will contribute to the oversight of the general direction of the patient account system and processes upgrading and converting them as necessary.  The Assistant Director Patient Accounts is responsible for ensuring the integrity of the hospital’s 3 accounts receivable and that patient accounts are handled in a timely, courteous, and professional manner.

Bachelor’s Degree in Business Administration, Finance, Accounting or other related field.  Requires at least four (4) years of experience in health care management, specifically patient finance, and administration.  Thorough knowledge of hospital billing, patient access, managed care, Charity Care, and business office operations required.  Excellent communication skills, ability to interact with internal and external customers, as well as to train staff.  Basic understanding of capabilities and usage of both personal and mainframe-based information systems.  Additional related experience, education and training may be substituted for the degree on a year-for-year basis.