User Support Specialist III

Primarily responsible for monitoring and troubleshooting the clinical application interfaces. Troubleshoots desktops/hardware/printer issues.

• Supports the end-user community in the effective access and use of University Hospital.
• Monitors and troubleshoots HL7 Protocol Application interfaces.
• Performs basic hardware repair.
• Assists with the preparation of documentation and informational materials for non-technical users
• Understands and accepts the responsibilities of working in a 24/7 environment

Associate’s Degree in Computer Science, Business Administration, Engineering or a related field.

One (1) year of experience in use or support of desktop computing.

Must be proficient in PC support and be able to work in a team environment.

Effective oral and written communications skills.

Equivalent experience, education, and/or training (IT certifications) may be substituted for the education requirements.

University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit  www.uhnj.org/hrweb.