User Support Specialist II

About the Role

What You’ll Do

• Evaluates and installs Active Directory, related software, operating system software and applicatio
• Provides server management on hardware and software.
• Conducts problem analysis of Active Directory software and hardware problems, finding the resolution of server related software problems, local area network server installation and configuration; administers security and backup procedures for servers; participates in software and hardware evaluation.
• Maintains technologies (including but not limited to Active Directory, Group Policy, etc.) to insure server security; conducts research on server hardware, software, and protocols in support of procurement and development efforts, and provides recommendations to senior Server Administrators.
• Maintains, troubleshoots, and administers the use of, server networks, computer workstations, connections to the internet and peripheral equipment.
• Configures, maintains, and operates master consoles to monitor the performance of servers and networks and to coordinate access and use of computer networks.
• Installs, maintains, troubleshoots, and upgrades web-server hardware and software.

What You’ll Bring

Required:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, Math or Electrical Engineering, or other related field.
• Three (3) years of related work experience in Information Technology and experience with Windows servers and operating systems.
• Hands-on technical knowledge of server and PC operating systems, including Active Directory, Windows Servers.
• Experience installing, configuring, and maintaining server hardware and associated equipment. General knowledge of storage technologies such as SAN.
• Knowledgeable of database requirements for high availability, multi-function environments.
• Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments, and the general public.
• Equivalent education, experience and/or training may be substituted for the degree requirements.

Preferred:

• Knowledge of PowerShell scripting to automate Active Directory tasks and strong knowledge of Group Policy creation is preferred.
• Strong working experience with hardware, server OS, Active Directory, Group Policies, etc. Certification in MCP, MOS, MTA, MCSE or MCSA preferred.

What We Offer

• Paid Time Off (PTO)
• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Compensation

The expected salary range for this position is PS28S: $81,000.00 - $97,783.00 - $116,589.00 per year, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

About Us

University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

Apply Today

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you.

University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit  www.uhnj.org/hrweb.