Assistant Manager, Patient Business Services (Breast Imaging Center)

About the Role

The primary purpose of the Assistant Manager Patient Business Services is to assume responsibility
for the direct supervision of the clerical staff in Outpatient Oncology Services under direction of the Business Manager. This individual will
assist in overseeing the daily operations, maintain an analysis of the productivity of the unit, assess the performance of staff and of key
processes, and to ensure customer satisfaction. Assists in addressing operational problems and finding appropriate solutions. Assists the
Business Manager in providing operational supervision/administrative leadership to multidisciplinary staff. Responsible for meeting the
goals and objectives established by the management team. Responsible for meeting the goals and objectives established by the
management team. Responsible for compiling reports and submitting them on time.

What You’ll Do

• Provides direct supervision of clerical staff in Outpatient Oncology Services under the guidance of the Business Manager
• Assists in managing daily operations to ensure efficiency and effectiveness
• Monitors unit productivity and evaluates staff performance and key processes
• Ensures high levels of customer satisfaction through operational oversight
• Helps identify and resolve operational challenges with appropriate solutions
• Supports the Business Manager in offering administrative leadership to multidisciplinary teams
• Accountable for achieving goals and objectives set by the management team
• Responsible for compiling and submitting reports in a timely manner

What You’ll Bring

• Bachelor’s Degree in Business Administration, Finance, Hospital Administration, or a related field
• Minimum of three (3) years of experience in financial, organizational, and oncology administrative practices in a business or hospital setting
• Prior supervisory and/or leadership experience is preferred
• Hands-on experience with computerized registration, scheduling, and purchasing systems required
• Working knowledge of healthcare billing practices and regulations
• Strong leadership skills with the ability to guide teams and maintain operational efficiency
• Excellent oral and written communication skills
• Exceptional customer service skills
• Ability to manage and resolve multiple priorities and issues effectively
• Bilingual skills preferred
• Equivalent education, experience, and/or training may be substituted for the degree requirements